Wyoming's #1 Dealer of AVAYA, LUCENT, AT&T.

Service and support for

Partner, Merlin, Legend, Magix, Definity

Telephone & Voice Mail Systems 

One Call Service

   ONE CALL DOES IT ALL! We will eliminate the problems of  "who do we call?"  when you have telephone problems. One call to us and we will solve the problem. If it is an internal problem we can make the corrections. If it is a service problem from your phone company we can log a service call and track the call until the problem is solved.

Customer Care

    As an authorized agent for many dial tone vendors we are able to maintain your telephone service. We are able to order telephones for you and help you determine which services are best for you. Ordering additional lines and moves has never been easier.  

System Design and Consulting

    At FCC we can help you determine your needs for services, voice messaging, best usage of existing lines and equipment, and planning for the future. New system design specifications are available.

Equipment

   Should you have an immediate or emergency need for telephone equipment, our large inventory of Avaya equipment is available to get your business up and running quickly. We carry a large assortment of equipment in stock for immediate installation.

Mobility

    Feel tied down by your phone cord? We can set up a wireless telephone system so you can place and receive your calls giving you the freedom you need.

Voice Messaging

    Tired of voice mail frustrations? Let us help you set up and configure your voice mail system so it is user friendly for you and your customers.

Telephone and Network Cabling

    Our technicians can install wire in your existing facilities or wire your new location should you be planning on moving, upgrading or expanding your business.  Need help designing your network structure via Category 5, Cat 5e, Cat 6 or Fiber Optic. We offer telephone and Network cable certification to take the guesswork out of  PC connectivity problems. Cabling installed by FCC is warranted for one year. All cables will be clearly labeled and identified for you. Certification documentation will be provided for all types of cable runs.

Headsets

    Take the headaches out of long phone conversations with one of our full line of Plantronics corded or cordless headsets. Our headsets are compatible with up to 99% of all telephones.

Auxiliary Equipment

    You cant be everywhere at once. We can help by installing loudspeaker or wireless paging for your shop or office, as well as industrial ringers or door phones.

Job Site Rentals

    Do you need a temporary telephone system on a job site? We can wire most any type of facility, help you to get phone service and provide rental equipment for the length of the job.

Leasing

    Leasing plans are available to our customers. These plans are particularly important to "start up" businesses. ask our sales consultants for additional information so we can help develop a plan to fit your requirements.

Maintenance Agreements

    Extended service agreements are available to you. These agreements cover equipment, wiring and programming of your equipment. They allow you to forecast your budget expenses for service and eliminate having to endure problems with your equipment. Customers with maintenance agreements also receive reduced rates for additions and moves.

Training

    Efficient operation of your telephone system aids in the ease of doing your job. Each installation includes complete training in the use and function of your equipment. We also provide additional training should you staff or equipment change. System tune-ups are another method of keeping your equipment operating in the most effective manner.

Licensed and Insured

    We are licensed, bonded and insured Low Voltage Contractors and Technicians. Any necessary documentation should you require is available upon request.

For further information, e-mail to. info@firstcallwyoming.com.

For Sales, e-mail to. sales@firstcallwyoming.com